Shipping Policy

Mystic Trendz - Unveiling the Delivery Timeline

Greetings, fellow seeker! Your mystical treasures await, but for how long will they journey before reaching your doorstep? Let us unravel the mysteries of delivery.

How swift shall your order arrive?

Typically, orders within India arrive within 5-8 working days. However, like the winds of fate, delivery times may vary depending on factors beyond our control. Public holidays, temperamental weather (think monsoon showers!), and even your location can influence the timeline. In rare cases, depending on the product's availability, it might take up to 2 weeks.

Jammu & Kashmir and North East India: Fear not, travelers! Your orders might take a slightly longer journey, up to 10 working days.

Tracking Your Treasure:

Once your order sets sail, we'll send a magical message (tracking information) to your email address. If this message eludes you, fret not! Simply send a raven (email) to support@mystictrendz.com within 48 hours of placing your order.

Who Delivers the Mystical Goods?

Fear not, adventurer! Your treasures are entrusted to trusted couriers like Delhivery, Xpressbees, Bluedart, and EcomExpress. They'll use the power of the pincode to guide your order to its destination.

A Lost Treasure?

Sometimes, deliveries can seem to vanish into thin air. However, rest assured, it's often a case of mistaken identity! Perhaps a friendly neighbor, family member, or office mailroom received your order.

In the rarest of cases, if an investigation reveals a genuine delivery error, we will issue a full refund (after a 10-day investigation) to compensate for your loss.

Time is of the Essence!

Should you receive a notification of a delivered order but haven't received it, speak up within 48 hours! We'll immediately contact our courier partners to resolve the issue. Delays in reporting might make it difficult to take action later.

May your shopping journey be swift and your deliveries arrive safely!